Telephone: 1-866-964-6152

Frequently Asked Questions

  • Q:
    Do you provide training on the Datatail tool? And how frequently?
    A:
    Although the Datatail tool is very intuitive, yes to both questions, we support our clients and provide as much training as necessary. Top
  • Q:
    Do you track all retailers?
    A:
    We track all retailers of consequence in a particular segment or category. If the advertisements have a certain weight in the marketplace you can be sure we are tracking them. In fact we track most retailers in Canada, and because we are based in Quebec we have particular expertise in tracking the French language retailers. Top
  • Q:
    What if a retailer/brand/category is not in your data base or not currently being tracked?
    A:
    All you need to is communicate with your Datatail account coordinator to discuss adding that particular retailer/brand/category to your account profile. Top
  • Q:
    Do you keep archives of the print adds?
    A:
    Yes at least 2 years worth. Top
  • Q:
    Can you make onetime reports available?
    A:
    Absolutely ! we are just a request away. Top
  • Q:
    Can you provide special request reports?
    A:
    Typically we can, although the question is a general one we tend to be very focused on getting the information in a manner that is most useful to you the client. Top
  • Q:
    Does Datatail provide mystery shopper services?
    A:
    Yes absolutely, our mystery shoppers will work with your specific request. Top





































































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